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Terms of Service

Last updated: 2026-10-31

Scope

These Terms govern your use of the public website at bl-az.com and any inquiry, brief, or booking you submit through it. Paid engagements and product subscriptions — including without limitation AI Receptionist, Custom AI Systems, AI Audit, and Lead-Gen Websites, and any other paid service or product we provide — are governed by their own separately executed Statement of Work or product Terms of Service.

No offer; no contract from site content

Content on this site is informational. Nothing on this site constitutes an offer, a promise of pricing, or a binding contract. A binding agreement is formed only when both parties execute a written engagement document (SOW, product ToS, or signed quote).

Brief submissions

When you submit a brief via /brief, the contents are not confidential unless a mutual non-disclosure agreement has been signed in advance. If you intend to share sensitive operational or strategic detail, request an NDA first by emailing hello@bl-az.com.

AI-assisted responses

Replies, scoping notes, and audit-style outputs sent in response to your inquiry may be drafted with AI assistance and reviewed by a BL operator before delivery. They are advisory, not legal, financial, tax, or professional advice.

Pricing and product claims

This site does not publish pricing. Every engagement is custom-scoped, and all pricing is set in the engagement document, which may vary based on scope, volume, integrations, and term length. The engagement document controls.

Acceptable use

You agree not to use this site to:

  • Submit fraudulent, harassing, defamatory, or unlawful content
  • Attempt to bypass rate limits or security controls
  • Scrape content for the purpose of training a competing AI service
  • Misrepresent your identity or affiliation

SMS Terms

Business Logistics LLC runs text-alert programs for its clients. The current program is Roofing All Stars lead alerts: a text to the client’s owner or staff each time a new customer lead arrives.

  • Who receives texts: only people who agreed to receive them and gave us their mobile number. Agreeing is not a condition of any purchase.
  • How you sign up:during onboarding, Business Logistics asks the business owner, by phone or in person, “Do you want new-lead alerts from Roofing All Stars sent by text to this mobile number? Message and data rates may apply, and you can reply STOP at any time.” We text only the numbers of owners who say yes, and we record the date and number of each yes. We then send one confirmation text: “Roofing All Stars lead alerts: you’re signed up for new-lead texts from Business Logistics. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.” Owners can reply 1 (or the code in the alert) to take that lead. Sign-up happens only this way: there is no web form or keyword sign-up for this program.
  • Frequency: varies with the number of leads, usually a few texts a day.
  • Cost: message and data rates may apply.
  • Opt out: reply STOP to any text. You will get one confirmation and no further texts.
  • Help: reply HELP, or contact us at hello@bl-az.com or (602) 820-4686.
  • Carriers are not liable for delayed or undelivered messages.
  • How we handle your number: see our Privacy Policy.

Intellectual property

All site content, code, design, copy, and product and service names — including “Business Logistics,” “Growth Engine,” and any other name, logo, mark, or trade dress used by Business Logistics LLC, whether or not registered, currently marketed, or listed here — are proprietary to Business Logistics LLC. No license is granted to copy, redistribute, or reuse them without our prior written consent.

Disclaimers

This site is provided as-is without warranty of any kind. We do not warrant that the site will be uninterrupted, error-free, or that AI-assisted suggestions will produce any specific business outcome.

Liability cap (site-level)

To the maximum extent permitted by law, our aggregate liability arising from your use of this site (separate from any paid engagement) shall not exceed US$100. Engagement-level liability is set separately in the engagement document.

Governing law and venue

This agreement is governed by the laws of the State of Arizona, USA, without regard to conflicts of law. Exclusive venue: state and federal courts located in Maricopa County, Arizona.

Changes

We may update these Terms. Continued use of the site after a change constitutes acceptance.

Contact

Questions: hello@bl-az.com
Business Logistics, LLC LLC
1438 W. Broadway Rd., Suite 101, Tempe, AZ 85282, USA.